At Thrive! Family Recovery Resources (Thrive), we are dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information. This policy outlines how we collect, use, and protect your protected health information (PHI) and personally identifiable information (PII), as well as your rights related to that information. Our goal is to ensure transparency, compliance, and trust with all individuals we serve, while maintaining a high standard of privacy and confidentiality.

1. Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be     shared with any third parties.

2.  Uses and Disclosures of Your PHI and PII
    We may use and disclose your PHI and PII for various purposes, including:
    • Treatment: To provide you with services and support, including sharing your information with other healthcare providers involved in your care.
    • Healthcare Operations: For activities necessary to operate our organization, such as quality assessment, staff training, and audits.
    • Required by Law: We may disclose your information when required to do so by federal, state, or local law.
    • Public Health Activities: To report health information to public health authorities as required.
    • Legal Proceedings: To respond to a court order or other lawful process.

3.  Your Rights Regarding Your PHI and PII
    You have the following rights regarding your PHI and PII:
    • Right to Access: You have the right to request a copy of your personal records and other information we maintain about you.
    • Right to Amend: If you believe your information is incorrect or incomplete, you have the right to request an amendment.
    • Right to Restrict Disclosures: You have the right to request restrictions on certain uses and disclosures of your PHI, although we are not required to agree to all requests.
    • Right to Confidential Communications: You have the right to request that we communicate with you in a certain way or at a certain location.
    • Right to an Accounting of Disclosures: You have the right to request a list of disclosures we have made of your PHI.
    • Right to Complain: If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the Secretary of the Department of Health and Human Services.

4.  Changes to This Notice
    We reserve the right to change this Notice of Privacy Practices at any time. Any changes will be effective for all PHI and PII we maintain, even if created prior to the changes. We will post a copy of the revised notice on our website.
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5. Contact Information
    If you have questions about this Notice or wish to exercise your rights, please contact: 

‍Privacy Officer
Thrive! Family Recovery Resources
1440 Duckwood Drive, Suite 100
Eagan, MN 55122
612-447-0577
business@thrivefrr.org
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